Recibir, ordenar y procesar datos de desempeño de la Red-Recibir, ordenar y procesar datos de sistema CRM del cliente
- Lectura directa de Bases de Datos y procesamiento de estos datos.Hacer cruce de datos mediante herramienta Excel e identificar hallazgos que relacionen la calidad de la experiência del cliente vs los datos técnicos de la entrega del servicio.Configuración avanzada de dashboards para la generación de reportes -Uso de herramientas de monitoreo y de colecta de estadísticas de la red para realizar análisis y generar iniciativas de mejoras de calidad de la red.Generación y carga de Reportes en ExcelQué te Pedimos: Profesional en Ingeniería de Sistemas, Desarrollo de Software, programación o carreras a finesExperiência de 1 año en Puestos SimilaresManejo de Excel AvanzadoConocimiento Intermedio de Herramientas de BIConocimiento de Python (Deseable)We are a leading multinational company of mobile services, internet and cable television that is present in Latin America and we are the leading telecommunications company in Panama. In Latin America, Tigo has been recognized for several years in the "Great Place to Work" ranking as an excellent company to work for. Our people are our most precious asset. Tigo Panama directly employs more than 2,500 people nationwide and offers internal growth opportunities to its staff.
We have a firm purpose that moves us and unites all of us who work in the company: "To build the largest digital network to connect Panamanians by developing the communities we serve and improving their quality of life." Sangre Tigo runs through our veins, we are proud of our company and its history, we are innovative, we are passionate, we live to improve our communities and our clients are at the center of everything we do. We invite you to be part of our Tigo family!