JOB DESCRIPTION Job TitleCustomer Order SpecialistJob DescriptionCustomer Order SpecialistAs a Customer Order Specialist you are responsible for managing orders to ensure that the customer receives the ordered goods in the right time and on the right place.Your role:Create, manage and monitor sales orders as well as coordination backorders, ensuring customers needs are met.Handle customer inquiries and billing accurately to resolve order issues to ensure smooth fulfillmentLead weekly order book review meetings.Serve as the logistics point of contact.Ensure SAP transaction accuracy.Process return orders, credits, debits.You're the right fit if:You've acquired 2+ years of experience in order processing, ,preferably on medical consumables products or an equivalent consumable product.Your skills include knowledge in Excel and SAP.You have an academic background in Business, Industrial Engineer, Logistics or an equivalent academic field.You're a professional with a customer-focused and solution oriented mindset with strong communication and interpersonal skills.Bilingual ability to read, write, and speak French and English required.How we work togetherWe believe that we are better together than apart.
For our office-based teams, this means working in-person at least 3 days per week.Onsite roles require full-time presence in the company's facilities.Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations.This is an in-office role.About PhilipsWe are a health technology company.
We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve.
Do the work of your life to help the lives of others.• Learn more about .• Discover .• Learn more about .If you're interested in this role and have many, but not all, of the experiences needed, we encourage you to apply.
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